Terms and Conditions

Terms and Conditions

 

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern PENS BY CHRIS’ relationship with you in relation to this website.The term ‘COMPANY’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is IN LONG BEACH, MS. The term ‘you’ refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without PENS BY CHRIS’ prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America.
 
Return Policy*
 
*I personally inspect every item before I list it on eBay and before I ship it. I do not list or ship any item that does not pass my careful inspection. However, if you do encounter an error or problem upon receipt, please contact me immediately or if you are not completely satisfied with this item please contact me within 14 days of receipt to return the item for a refund or exchange (US only) for another item of equal or lesser value. If you exchange the item I will refund the standard US shipping cost and pay the US shipping cost for the new exchanged item. My goal is 100% customer satisfaction and total customer commitment 5 Star Service.

 

Payment**

**All payments are to be made by Paypal.  Payment is due within 3 days of the auction's end.  If there is a problem with making the payment, please contact me.   If no contact or payment has been made within 7 days, a non-paying bidder report will be filed with eBay. 

 

Shipping***

***Shipping is free to the United States via USPS First Class Mail and is insured at no cost to the buyer. USPS Priority Mail Small Flat Rate Box is available for $5.50 or USPS Express Mail for $29.30 and can be combined for multiple auctions.  Please contact me, before submitting payment, and I will send you a combined invoice.

 

Terms***

***If for any reason you are not satisfied with your new handmade item, you may exchange or return it for a full refund, less shipping charges, the choice is yours.  Buyer also pays return shipping.  You must contact me within 14 days of receipt of item.  I carefully check over all items that I list and try to mention any flaws that I notice.  If you do encounter an error or problem upon receipt, please contact me immediately so that we can correct the problem.  My Goal is 5 Star Service to All. 

 

International Shipping****
 
++++Shipping outside the United States is by USPS International First Class Registered Mail, Insured and Trackable .  Cost to Canada is $19.95.  Cost to all other places is $21.95.  Multiple auctions can be combined to save on shipping.  Contact me before payment so that I may send a combined invoice.
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